Background Investigations

Making a good decision requires the appropriate information.

Protus3 is your source for customized pre-employment investigations. Selecting the right candidate is a difficult decision, and accessing potential employee history can be arduous. Through our comprehensive background investigations process, you can rest assured that you have the information to make the best hiring decisions.

What pre-employment screening services does Protus3 offer?

Protus3 confirms the legitimacy of candidate identity, job history, and education.
The candidate may be trying to hide something in his or her past.
Hiring a candidate with a toxic past could prove very damaging for your brand, image, and people.
It costs a lot of money to attract and hire talent. Make sure that your investment is not wasted.
Certain industries may require compliance with federal or state laws, and there may be other legal or contractual obligations that apply.

Why is pre-employment screening important?

Provides a list of current and previous addresses associated with the candidate that may be used as part of other record searches.
Finds felonies, misdemeanors, and certain past infractions based on previous addresses.
Identifies registered sex offenders through a state and nationwide record review.
Provides information about cases in federal court as opposed to cases in municipal, county, or state court. Includes bankruptcy, civil, criminal, and appellate cases.
Determines the attainment of a degree, certificate or diploma. Also determines dates of enrollment if no degree was obtained.
Confirm employers, dates of employment, and position held. May also include rehire status, reason for leaving, and salary information, if available.

How do I know which type of pre-employment screening service I need?

First, are there any federal, state, or industry laws or regulations that dictate the scope of the background check? Are there any contractual requirements that would describe the scope of work? What are the responsibilities of the position and what assets are at risk? Finally, will the candidate have fiduciary responsibilities or control over high-value assets?
When considering your scope of work, remember that you may have different types of background investigations based on different positions being filled. Protus3 offers a wide variety of options, and we work with our clients to tailor the scope of work to the position being filled.
A basic pre-employment background investigation for an entry-level or starting position might include an address search, a criminal record search, and a national sex offender search. A position with a little more trust might require the addition of a federal record search, education verification, and employment verification. More trusted positions might require interviews of personal or professional references, an internet and social media search, credit report, driving record, professional license verification, or additional investigative services.

How long does a background investigation take?

Based on the scope of work turn-around times can vary. Our goal is to provide the most complete and accurate information, which means that we obtain records from the source.

In general, for investigations that include an address search, most criminal searches, a federal records search, a national sex offender search, education verification, and credit reports, the completed report is available within one to two business days.

For investigations that include employment verification, reference interviews, and/or an internet and social media search, the completed report is generally available within three to five business days.

There are a few jurisdictions where criminal records, civil records, and/or driving records may take a few weeks to be completed. In those cases, we send an interim report when all other information is complete. As soon as the outstanding information is received, the report is updated.

What information does Protus3 need in order to conduct a background investigation?

To deliver accurate results and ensure your privacy, we require:

  • Legal first and last name
  • Date of birth
  • Current residential address
  • Social Security number
If the background check includes employment verification, we need the name of previous employers, alleged dates of employment, and alleged position held. This information is generally part of the employment application.
If the background check includes education verification, we need the name of the high school, college, or university. This information is generally part of the employment application.
If the background check includes reference interviews, we collect a name, email address, and phone number for each reference.
If a driving record is included in the scope of work, we need the driver’s license number and issuing state.
For credit reports, a signed release is required.
For the internet and social media search, we need the employment application and resume, if available.

Does Protus3 offer a “nationwide” criminal search?

Many companies offer some sort of “nationwide search” of criminal records. Lately, they have done a better job describing the search, but it is probably not what you expect. If you read closely, the search probably “covers” the entire United States, but not every jurisdiction. (It’s like a crocheted bedspread; it covers the bed, but with holes.) Also, most people commit crimes near where they live – the journey to crime theory. (Of course, many people get speeding tickets in other states, but generally not misdemeanors or felonies.) All “nationwide” criminal searches should be considered a “bonus”, but not a necessity. Information obtained from these searches should always be verified with the original source. (Read more about this topic here.)

How are Protus3 reports different?

Our reports are provided to you in a format that is easy for you to review and to locate relevant information. In addition, we are always willing to work with you to develop or customize a report that meets your needs. When reviewing a background screening report, you should be able to get the information you need in a matter of seconds or minutes per report, depending on the scope of work. You can download sample reports by filling in the form at the bottom of this page.

What are the system requirements?

Due to the sensitive nature of background investigations, our application requires the most current version of one of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

We understand this may cause an occasional inconvenience with maintaining updates; however, keeping your data safe is a top priority.

What Our Customers Say

We have always used some type of applicant screening process, and looked at it as if it was a necessary evil. Online screening tools did get the “due diligence” boxed check off in the hiring process. However, after several revolving door type hires we turned to Protus3 for a screening solution that did more. They helped us understand what we were getting from an online records review service and how minor details can go unnoticed without a trained eye reviewing all the piece-parts that make up a screening report. Working with the Protus3 investigations team, we determined that adding a thorough social media activity review in addition to the criminal and civil records search would give us better information for hiring decisions. Adding this one detail has significantly reduced our short-term turnover. It also costs far less than going through an employment agency “temp-to-permanent” process or the damage to our agency’s reputation for high turnover or hiring candidates that didn’t fit within the high-trust culture we’ve established with clients.
– Dan Gregory, Vice President of Hummingbird Creative Group

View sample background investigations

Please provide your information, and the sample reports will be sent to you via email.